Frequently Asked Questions
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1. How do I reserve Limousine Service?
Call My Limousine Service at (312) 446-8342 for Chicago or (630) 699-8553 for suburbs to discuss your transportation needs, or you can e-mail your information. Have your credit card information ready to secure your reservation.
2. How far in advance do I need to make a reservation?
Weddings, Proms and Quinceaneras should be scheduled at least 30 days in advance, however we will make every effort to fill last minute reservations.
3. How do I secure a reservation?
When you make your reservation we will use your credit card to secure your reservation.
4. What is our payment policy?
Payment is expected at the time of service. We accept major credit cards, traveler’s checks and cash. We do not accept personal checks.
5. What is our cancellation policy?
Weddings, proms, quinceaneras and charters require a deposit. The deposit will be refunded if the reservation is canceled 30 days in advance. The deposit is non-refundable if the cancellation occurs 29-10 days prior to service, however the deposit can be used if the event is rescheduled. Cancellations less than 10 days prior to service will result in a full charge.
6. Can My Limousine Service accommodate special requests?
Yes. We want your limousine experience to be special, so let us know in advance what your special requests are and we will get it done.
7. Does My Limousine Service provide airport service?
Yes. My Limousine Service provides private car service to and from airports. If you have excessive luggage or extra-large luggage (golf bags, skies, etc.) let us know in advance so we can arrange an appropriate vehicle for your airport trip.
8. Is smoking allowed in the limousine?
No. As a courtesy to all of our customers our limousines are non-smoking.
9. Is limousine service expensive?
A limousine is more expensive than a taxi, however limousine service is reliable and much more luxurious. Another consideration is that when you are enjoying a special event leave the driving to a professional chauffeur, the ultimate designated driver. If you enjoy an alcoholic beverage consider the cost and consequences of a ticket, accident or a DUI. Considering that a DUI can cost as much as $14,660 (according to the Illinois Secretary of State 2005 DUI Fact Book) limousine service is real bargain, and a lot more fun.
10. Are our drivers licensed?
Yes.
